Customer Service

Shipping and Delivery

The shipping prices on the site are for the lower 48 states. Most orders with us will ship for one of the following shipping costs: $5, $8, $10, or $15 (Based on the size of the largest item). We do not stack our shipping costs.

Please contact us for pricing on large quantity orders or for special shipping requirements such as international, quantities, expedited shipping options, military address and other special needs.

Returns and Exchanges

We want to make returns and exchanges as easy as possible for you. Please follow the instructions below so we may best assist you.

  • All returns and/or exchanges require a return authorization number.
  • We will accept returns and/or exchanges 30 days from the original ship date to you.
  • All returns must be in the original display package and shipped in a protective box.
  • For returned items we will credit your account less the shipping costs once we have received the items.
  • Please call 800.298.9896 to obtain that number and write it on a copy of the invoice and include it inside the package.
  • We will ask for your credit card number again as we do not keep a record of your payment on file for security reasons.
  • In certain circumstances a pre-paid label will be sent out.

Failure to follow these instructions may cause restocking fees or refusal of the returned package.

Payment

Payment is captured when you place the order but it will not be processed until the order is shipped.